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Я не знаю круче Александра Деревицкого: если другие авторы пишут книги о 20, 50, 100 способах работы с возражениями, то Деревицким уже давно все было написано в отношении так называемого НЕТ-МИРА (мира, в котором люди возражают и отказываются). Очень насыщенный материал, огромное количество приёмов и рабочих фраз. Да это же классика! Читается не просто, но кто говорил о том, что отрабатывать возражения - это легко?
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