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Переговоры, спор, конфликт: агрессия против аргументацииТеодор А. Автгис, Эндрю С. Рэнсер
Вся книга посвящена разбору аргументативной и агрессивной разновидностям коммуникации, которые противопоставляются друг другу. Написана довольно сложным научным языком, читается скорее как учебник. Авторы - два профессора по специальности коммуникация.
