Успех фирмы Toyota уже многие десятилетия вызывает неизменный интерес у менеджеров и бизнесменов по всему миру. Надежность автомобилей Toyota стала эталоном для мировой автопромышленности, поэтому каждый, кто заинтересован в повышении качества товаров и услуг, так или иначе знакомится с опытом этой корпорации.
Второе издание бестселлера, ставшего одной из самых влиятельных бизнес-книг XXI в., содержит ставшую классикой историю успеха Toyota и рассказ об ее уникальной философии, в основе которой лежат 14 принципов управления. Однако в новом издании эти принципы претерпели изменения в соответствии с реалиями нашего времени. Руководство по легендарной производственной системе Toyota теперь д
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