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Законы лояльности. Как верность клиента делает Вас богаче?Екатерина Кармак
Очень понравилась книга.
Понравилась по двум конкретным причинам.
Во-первых, автор знает о чем говорит, когда рассуждает о том, как важно удерживать клиентуру, от которой зависит оборот вашего предпри...
