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Нет в наличии
How to Write Better Business Letters. Fifth EditionAndrea B. Geffner
Как писать деловые письма, или how to write better business letters.
Издание на английском языке. Аутентичная учебная хрестоматия по деловой переписке. Представлено многообразие типологии деловых писем: письма- запросы, письма-жалобы, даже письма-соболезнования. Это помимо чисто деловой тематики- купли-продажи. Особый интерес представляют главы о так называемой " стилистике" делового письма, даны списки слов и выражений, которые следует избегать при написании грамотного делового письма. Особое внимание уделено вежливому тону письма, даже если " тема письма неприятная, важно оставаться галантным и тактичным" Andrea B. Geffner. В книге рассматриваются вопросы прямо - таки вежливости королей в деловой переписке. Для дипломатов, послов, пресс-атташе, и не только. Задача книги была бы исполненной , если бы флаг вежливости сумели поднять и рядовые менеджеры по продажам.