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книга о важных мелочах
Совсем другой разговор Как перевести любую дискуссию в конструктивное русло. Бен Бенджамин, Анита Саймон, Эми Игер очень подробно объясняют, как мимика, интонации, разные словечки могут увести разгово...
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книга о важных мелочах